Your questions, answered!

What is the best thing about the Sunchill?

All the friends you'll make each time you pump it up. 

Is shipping free?

Yes shipping is free and you will receive your Sunchill within 3 business days. We are currently shipping UPS Ground from Florida and will soon be shipping from fulfillment centers nationwide with 2-day ground shipping.

What is the warranty?

The Sunchill warranty covers any manufacturing defects for a period of 12 months after delivery. Things that aren't covered would be gross neglect like dragging it across a parking lot, using it near open flames, or towing it behind your boat. Contact us if you have any problems.

Is the pump included?

Yes, a very nifty pump is included with each Sunchill. It is a dual-action hand pump meaning you pump air into the Sunchill on both the up and down strokes. This makes quick and efficient work of inflating the Sunchill. It won't take you more than a couple minutes to inflate. The pump also makes it simple to fully deflate and fold up the Sunchill as it has both deflate and inflate functions. Lastly, the base and handles of the pump are removeable to make storage and transport even easier. Clear and concise instructions are printed on the side of the pump so you will always know exactly how to use it. We recommend inflating your Sunchill to 10 PSI as noted on the gauge at the top of the pump. There is no need to inflate beyond 10 PSI. 

What's the deal with plastic? Do you support sustainability?

Yes. We never want to become a part of what we call the disposable water toys industry. Plastics have become all too common a component in our lives and, for single-use products, plastics are certainly a problem we all must address. If you're looking to use something for just a day and either break it or throw it out then you can look to the pool section at Walmart. If you're looking for something that is long-lasting you go with the Sunchill. It is that first category of plastic products that we all must think twice about. Quality PVC products like the Sunchill are built-to-last and will provide years of fun for your friends and family. 

How do the drink holders work?

Each Sunchill comes with four drink holders that were specifically designed by us for the Sunchill. They are made of a stretchy neoprene and sized to fit a standard 12 ounce beer/soda can with a koozie on it. The bottom of the drink holder is rigid with a round piece of velcro stitched in. Each drink holder comes with a peel-and-stick piece of velcro. You can attached the velcro patch anywhere you like around the Sunchill. The velcro will stay on the Sunchill and the drink holder can be removed when not in use. 

How much does it weigh?

The Sunchill weighs 19 lbs. It deflates and folds up for easy storage. The dimensions inflated are 7ft 10in wide by 5in tall. The dimensions deflated are 20in x 12in x 8in. The pump weighs 2 1/2 lbs and the carry bag weighs 1 lb.

How many people does it fit?

Depends on how friendly the girls are! 4 adults is comfortable, 5 or 6 adults works fine you'll just all be a little close. More than 6 adults is not something we can recommend but if you're having a good time and you have a few extra friends why not?

Is it safe for children?

Absolutely, kids love the Sunchill. Of course we always recommend a lifejacket for all children in the water and that you keep a close eye on them.

What about my dogs?

Short answer, yes dogs can use the Sunchill just like any bouncy/happy/energetic child would. Long answer, if you let your dog jump up and down on your living room furniture then it is fine to let them do the same on the Sunchill. If you don't allow your dog on your couch because they will scratch it up then maybe think twice about letting them loose on your Sunchill. If you have a 75lb pup with long nails that haven't been clipped in months... you get the point. It's much less about weight it's more about sharp nails and/or your pups interest in chewing things up.

Do you ship internationally?

Yes we'd be happy to ship you a Sunchill wherever you call home. Contact us for a shipping quote. We want the Sunchill to travel far and wide so shipping rates are very fair. For our European friends, the Sunchill is coming to Europe summer 2021 in limited quantities. Again, contact us to get on the order list. 

What are my color choices?

At present all Sunchill's come in Voodoo Green with several color choices for the poly-pro mesh netting. These are Deep Blue, Aqua Blue, Fire Yellow, and Undersea Green. You can find photos of each of these colors here.

What is your return policy?

Our what?! Just kidding, if you would like to return your Sunchill please contact us within 30 days of delivery. We will cover return shipping costs and you will get a full refund assuming everything is in new condition. 

Do you have any reviews?

Yes, you can check out our Facebook reviews below. We don't post any reviews on our website directly since we want it to be crystal clear that these are independent reviews.